Data Protection

Clubmy88 Privacy Policy – Your Data Security is Our Priority

Clubmy88 is committed to protecting the privacy and personal data of every user. This policy clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026
PDPA Compliant
Malaysia Act 2010
SSL 256-bit
Full encryption
No Data Selling
Privacy guaranteed
User Rights
Access & delete data
1. Introduction
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Clubmy88 ("we", "the platform") respects the privacy of every user ("you") and is committed to ensuring that all personal information shared with us is handled transparently, securely, and responsibly. This Privacy Policy applies to all services provided through the clubmy88.com website, Android and iOS mobile apps, and any related platforms or communication channels.

This policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We do not sell, rent, or disclose your personal data to third parties for their own marketing purposes without your explicit consent.

By using the clubmy88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please stop using the platform and contact us to delete your account.

Quick Summary: We only collect the data that is necessary, use it solely for the stated purposes, and never sell it to anyone.
2. Personal Data We Collect
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We collect various types of personal data depending on how you interact with the clubmy88 platform. The following are the categories of data that may be collected:

Data Category Example Information Requirements
Identity Information Full name, date of birth, IC number / passport number Required (KYC)
Contact Information Email address, phone number Required
Financial Information Bank account number, bank name, transaction history Required (deposit/withdrawal)
Technical Data IP address, device type, operating system, web browser Automatic
Usage Data Game history, betting logs, session duration Automatic
Communication Data Live chat records, support emails, complaints Where applicable
We do not store credit or debit card information directly. Card payments are handled entirely by PCI-DSS compliant third-party payment processors.
3. How We Collect Data
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Your personal data is collected through the following methods:

  • Account Registration: When you register a new account at clubmy88, you are required to provide basic information such as your name, email address, and phone number.
  • KYC Process: During identity verification, you may be asked to submit a copy of your identification document and other supporting documents.
  • Financial Transactions: Bank account details and transaction records are collected during the deposit and withdrawal process.
  • Platform Usage: Technical and usage data is collected automatically when you use the platform via cookies, server logs, and similar tracking technologies.
  • Support Communications: Every interaction you have with our customer support team is recorded for quality and security purposes.
  • Third-Party Information: In certain cases, we may receive information about you from payment service providers or identity verification bodies we work with.
4. Purpose of Personal Data Use
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Clubmy88 uses collected data solely for legitimate and necessary purposes. We do not use your data beyond the following scope:

  • Managing and maintaining your user account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Conducting identity verification (KYC) and anti-money laundering (AML) checks.
  • Providing effective and responsive customer support.
  • Analysing usage patterns to improve the platform experience.
  • Sending relevant communications including transaction notifications, security updates, and promotional information (where you have given consent).
  • Complying with applicable legal and regulatory obligations.
  • Detecting and preventing fraud, account abuse, and unlawful activity.
You may opt out of marketing communications at any time by contacting our support team or updating the settings in your account.
5. Data Sharing with Third Parties
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Clubmy88 does not sell or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information:

  • Service Providers: Payment providers, game providers, analytics services, and technical support partners that help us operate the platform β€” all bound by strict confidentiality agreements.
  • Legal Compliance: When required by law, court order, or directive from a relevant authority such as Bank Negara Malaysia or a law enforcement agency.
  • Fraud Prevention: To designated fraud prevention bodies or agencies within the financial industry for the purpose of detecting suspicious activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of clubmy88 assets, user data may be transferred β€” and users will be notified in advance.
All third parties we share data with are required to handle your information with the same level of security and confidentiality that we uphold ourselves.
6. Data Storage & Security
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The security of your personal data is clubmy88's highest priority. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, or disclosure.

Key security measures we employ include:

  • 256-bit SSL Encryption for all data transmitted between your device and our servers.
  • Data encryption at rest (at-rest encryption) for sensitive data stored in our database.
  • Role-based access control (RBAC) that ensures only authorized personnel can access users' personal data.
  • 24/7 Security Monitoring with an intrusion detection system (IDS) and automated incident response.
  • Regular security audits by an independent party to identify and address system vulnerabilities.

Your personal data is retained for as long as your account is active or as needed to fulfil our legal obligations. For closed accounts, certain data may be retained for a period stipulated by applicable Malaysian law.

7. Cookies & Tracking Technologies
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Clubmy88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cannot be disabled.
  • Preference Cookies: Storing user preferences such as language and display settings for a better experience.
  • Analytics Cookies: Collecting statistical usage data to help us understand how users interact with the platform and improve it.
  • Security Cookies: Helping detect suspicious activity and protecting your account from unauthorised access.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the clubmy88 platform.

8. Your Rights as a User
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Under Malaysia's PDPA and clubmy88's policy, you have the following rights regarding your personal data. You may exercise any of these rights by contacting our support team:

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Right of Access

Request a copy of all personal data we hold about you.

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Right to Rectification

Request correction of inaccurate or incomplete data.

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Right to Erasure

Request deletion of your personal data, subject to legal requirements.

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Right to Object

Object to the processing of your data for direct marketing purposes.

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Right to Portability

Request a copy of your data in a machine-readable format.

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Right to Restriction

Request that we restrict the processing of your data under certain circumstances.

clubmy88 will process all user rights requests within 30 days from the date of receipt. For complex requests, we will notify you of a longer processing timeframe.
9. Children's Data Protection
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Clubmy88 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If we find that data has been collected from someone under the age of 18 without appropriate age verification, we will take immediate steps to delete that data and close the account in question.

If you know or suspect that someone under the age of 18 has registered at clubmy88, please contact our support team immediately at [email protected].
10. Amendments to the Privacy Policy
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Clubmy88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.

When significant changes occur, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending notifications to the email address registered to your account.
  • Displaying notices within the clubmy88 platform or mobile app.

Your continued use of the clubmy88 platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

11. Contact Our Privacy Officer
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If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

We are committed to addressing every privacy-related inquiry seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

The clubmy88 Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (Act 709) and international industry standards for data protection in online gaming platforms.

Why Is Your Data Safe at clubmy88?

Six layers of protection to keep your privacy secure at all times

End-to-End Encryption

All data transmitted between your device and clubmy88's servers is protected by 256-bit SSL encryption β€” the same standard used by the world's largest banks to secure financial transactions.

No Data Sales

Clubmy88 has never and will never sell users' personal data to third parties for marketing purposes. Your data belongs to you β€” it is not our business commodity.

Malaysia PDPA Compliance

All data handling operations at clubmy88 are designed to comply with Malaysia's Personal Data Protection Act 2010 β€” giving you strong legal protection.

Strict Access Control

Only authorized personnel with a legitimate business need may access users' personal data β€” every access is automatically audited and logged.

24/7 Threat Monitoring

Clubmy88's security system monitors for suspicious activity around the clock and automatically responds to any threats before they can compromise user data.

Full Control in Your Hands

You may access, amend, or delete your personal data at any time. Communication privacy settings can be updated directly from within your clubmy88 account.

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Play Safe & with Privacy Guaranteed at clubmy88

Your data is protected. Your games are fair. Your withdrawals are secure. Register today and experience a platform that truly puts its users first.

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