At clubmy88, we believe entertainment should stay enjoyable and within control. We provide a range of tools, guidance, and resources to ensure every gaming experience you have remains positive, healthy, and does not affect your daily life.
Responsible gaming means enjoying gambling or betting activities as a form of entertainment — not as a way to earn income, escape problems, or relieve life's pressures. It is about making conscious choices, setting clear limits, and knowing when to stop.
At clubmy88, we understand that the majority of our players come to the platform purely for fun and entertainment. However, we also recognize that without proper controls, this activity can become a problem for a small number of individuals. That is why we invest in tools and systems that help every member stay in control — not just as an obligation, but because we genuinely care about the well-being of our community.
Responsible gaming starts with you. That means playing only with money you can afford to lose, setting time and financial limits before you start, not chasing losses, and knowing when it is time to take a break. clubmy88 provides all the tools you need — it is up to you to use them.
All these tools are free, easily accessible from within your account, and take effect immediately
Set the maximum amount you can deposit each day or week. Once the limit is set, the system will automatically block any deposits exceeding that amount — no need to keep track yourself.
Takes effect immediatelySet your daily, weekly, or monthly loss limit. Once your losses reach the set limit, your account will not allow any further wagering for that period.
Protect your walletSet a maximum duration for each gaming session. When the time is up, you will receive an alert and the session will end automatically — ensuring you take a break and do not lose track of time.
Manage your timeChoose to suspend access to your account for 1, 7, 14, or 30 days. Useful if you feel you need a short break without permanently closing your account. This option cannot be reversed during the selected period.
1–30 daysFor more serious situations, the self-exclusion option allows you to close access to your account for 6 months, 1 year, or permanently. This decision is final and cannot be reversed before the period ends.
6 months – PermanentAccess a full record of all your bets, deposits, withdrawals, and time spent on the platform. This information helps you understand your own gaming habits and make smarter decisions.
Transparent & comprehensiveThese are not just words — these are real actions we take every day
The clubmy88 customer support team undergoes specialised training to identify signs of problem gambling and provide appropriate support to members who need help.
The clubmy88 system automatically monitors members' gaming patterns. If there is a sudden change in betting behaviour, our team may proactively reach out to check on your wellbeing.
Clubmy88 enforces a strict age verification process during registration and the KYC process to ensure the platform is accessible only to individuals aged 18 and above, without exception.
All clubmy88 marketing and advertising materials do not target children, minors, or those vulnerable to problem gambling. We do not make misleading promises of wins.
Members who have activated any self-exclusion tool will not receive promotional offers or bonuses that may encourage them to play beyond their set limits.
If you feel there is a problem with your gaming habits, the clubmy88 support team is available at any time — without judgment, without conditions — to guide you to the right resources.
Gambling problems rarely appear overnight — they typically develop gradually. Recognizing the early signs is the most important first step. If you recognize yourself in any of the following situations, please consider using the available control tools or contacting the clubmy88 support team.
Using gambling as a way to relieve stress, anxiety, depression, or personal problems.
Continuing to play after a loss in hopes of "breaking even" — and losses keep growing.
Hiding or lying to family members, friends, or loved ones about how much time and money you are spending.
Using money meant for bills, rent, food, or family needs for gambling.
Feeling unable to control the urge to gamble even after resolving to stop or cut back.
Gambling is starting to affect your relationships with family, your work performance, or your studies.
Take a moment to answer the following questions honestly. This is not a test — it is a personal reflection tool to help you understand your relationship with gambling. If you answer "yes" to three or more questions, consider talking to someone you trust or reaching out to the clubmy88 support team.
Have you ever felt the need to bet with increasingly larger amounts to get the same level of excitement?
Have you ever lied to loved ones about how much time or money you spend on gambling?
Have you ever used money set aside for bills, food, or other essentials for gambling?
Has gambling ever caused problems in your relationships with family or friends?
Have you ever tried to stop or cut back on gambling but failed?
Do you frequently think about gambling even while doing other activities?
Have you ever felt restless, anxious, or irritable when unable to gamble?
Do you gamble to escape problems, anxiety, or uncomfortable feelings?
Answers to the most frequently asked questions by clubmy88 members